Privacy Policy

Last Updated: 31 May 2026

Welcome to Modulus Autocare. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Modulus Group Limited trading as Modulus Autocare (“we”, “us”, or “our”) collects, uses, shares, and protects your information when you visit our website or make a purchase from our e-commerce store.

We operate under the strict guidelines of the UK GDPR and the Data Protection Act 2018.

1. Important Information and Who We Are

Data Controller

Modulus Group Limited is the data controller responsible for your personal data. If you have any questions about this privacy policy or how we handle your information, please contact us using the details below.

• Full Legal Entity Name: Modulus Group Limited

• Trading As: Modulus Autocare

• Registered Business Address: 66 Paul Street, London, United Kingdom, EC2A 4NA

• Website URL:

• Email Address: lab@modulus-lab.co.uk

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes your first name and last name.

• Contact Data: Includes your delivery address, billing address, email address, and telephone numbers.

• Financial Data: We do not store raw card details on our servers. All financial transactions are handled securely by our third-party payment processors (such as Shopify Payments, Stripe, or PayPal).

• Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

• Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform via website cookies.

• Marketing Data: Includes your preferences in receiving marketing from us (such as email newsletters) and your communication preferences.

3. How We Collect Your Personal Data

We collect data from you using different methods, including:

• Direct Interactions: You give us your Identity, Contact, and Financial Data by filling in forms on our website, creating an account, or by placing an order for our products.

• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns via cookies and server logs.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To Perform Our Contract With You: To process and deliver your order, manage payments, and update you on your delivery status.

• Legitimate Interests: To improve our website performance, optimize user experience, and manage internal records.

• With Your Consent: If you explicitly opt-in to receive our email newsletter or marketing updates. You can easily opt-out or unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email.

5. Sharing Your Data with Third Parties

We do not sell your personal data to third parties. To run our e-commerce store smoothly, we must share specific data with trusted third-party service providers, including:

• E-Commerce Platforms: Our store is built using secure e-commerce architecture that hosts our data and facilitates the browsing and buying experience.

• Payment Gateways: Secure payment processors who securely handle your banking details to validate transactions.

• Delivery Couriers: Shipping networks and couriers who require your name, delivery address, and phone number to deliver your chemical formulations.

• Analytics Providers: Services like Google Search Console and web analytics tools that help us monitor page indexing and site speed optimization.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Your Legal Rights

Under the UK GDPR, you have full rights over your personal data. You have the right to:

• Request Access to your personal data (commonly known as a “data subject access request”).

• Request Correction of the personal data that we hold about you.

• Request Erasure of your personal data where there is no good reason for us continuing to process it.

• Object to Processing of your personal data where we are relying on a legitimate interest.

• Request Restriction of processing your personal data.

• Withdraw Consent at any time where we are relying on consent to process your data.

If you wish to exercise any of these rights, please contact us directly at lab@modulus-lab.co.uk.